Refund/Exchange 
We hope that you are happy with your purchase but if you would like to return your purchase for a refund or size exchange, please contact us via email at ecustomerservice@nike.com or via toll free 1300 440 134. You will be provided with a Return Authorisation number (RAN) and further details will be emailed to you in relation to sending your product back. 

Returns Policy & Process
We take great pride in our reputation for quality, and if for any reason you are dissatisfied with your purchase, we will assist you with an exchange or refund.
Items must be returned within 14 days of original dispatch date in a resalable condition (unworn, unwashed, with the tags still attached). The Nike exchange/return form must be included with the item when returned. We recommend you utilize registered post as Nike does not take responsibility for items not received if a customer attempts to send an item to Nike via non registered post. Please allow 10 days from the day you return your product for your account to be credited or your exchange product to be redelivered.

Unfortunately, we cannot accept returns not purchased online through our retail stores and vice versa. We cannot exchange product for a style not within our Nikestore online product range.

Customised Items
We are unable to accept returns or exchange items that have undergone customisation, unless they have been found faulty after detailed examination by our Product Assessments team. Please choose your customisation details carefully, and retain a copy of your confirmation notice for future reference. If it is found that we have incorrectly customised your item/s contrary to your instructions and the confirmation notice, we will gladly replace them. We will not accept returns of customised items if prior to, during or after the customisation process a player changes his number or leaves a club.

Faulty Items
Items will be inspected by our Product Assessments team and if the item is deemed to be faulty due to manufacturing or fabric defect, Nike will replace or refund free of additional freight charges. If deemed not to be faulty, it will not qualify for an exchange or refund under this return type.

If You Change Your Mind
Nike is unable to accept items that have had the tags removed, have been customized, worn or washed. Change of mind returns only apply to items in a resalable condition. Additional re-delivery freight charges will not apply for replacement items. Nike will either exchange the item or refund the amount of the item, less the original freight charges.

Incorrect Size
No redelivery fee is charged for exchanging a size.

Incorrect Colour
Nike will cover the re-delivery charges if the colour item you received is not what you initially purchased. As customers can appreciate however, colours shown on an internet exchange may not be an exact match to the physical goods, therefore the colour shown is for illustrative purposes only.

Refunds on Shipping and Handling Charges
If we made a mistake and sent you the wrong order, or if you received a damaged product, we will refund shipping and handling charges to your credit card. A copy of your Nike tax invoice may be requested for proof of purchase.