Nike Store \ Privacy Policy
NIKESTORE.COM.AU Privacy Policy

Nike is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment.

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.

This policy applies only to Nike and not to other companies' or organisations' websites to which Nike is linked.

Collecting Information
Like many websites, we gather information about how visitors use our website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us. For more information, see "Cookies and Pixel Tags" section below.

We request information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you:

  • Register
  • Purchase
  • Request to receive communications
  • Participate in a promotion or other website feature

In order to better understand your preferences and better serve you, we may combine information you give us online with other information from Nike sources, transactions and communications. This may include data from Nike stores, direct mail, events, or online marketing. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. This data may include postal address updates and demographic data. All data combined and stored with online data is protected by this privacy policy.

Using Information
We may use the information we collect to:

  • Customize and/or personalize your communications and shopping experience
  • Better respond to your customer service inquiries
  • Communicate with you about your purchase, account information, or customer service needs
  • Communicate with you about our products and events, and for other promotional purposes
  • Improve our business
  • Administer contests, promotions, surveys or other website features

If you purchase a product from www.nikestore.com.au you can choose to be added to our direct mail list.

Sharing Information
For the purpose of operating our business, there will be occasions where it will be necessary for Nike to disclose your personal information to third parties. We may transfer information between Nike and our preferred service providers who use that information only to conduct Nike business. For example, they may handle Nike's credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer a website feature (e.g., music download or race registration) and in that case will notify you before you give us your information. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Under no circumstances will Nike sell or receive payment for licensing or disclosing your personal information.

Security- Protecting Your Information
Nike operates secure data networks using a 3rd Party Vendor Powerfront Pty Ltd that are designed to protect your privacy and security. We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.

Cookies and Pixel Tags
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.

For example, we use cookies to:

  • Remember the items in your Shopping Cart
  • Recognize you when you return to our website
  • Analyse visitor behaviour

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.

We also use pixel tags - tiny graphic images - to help us analyse your online behaviour. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us.

We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.

We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising.

Unsubscribing, Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Nike or would like to update or change your personal information or preferences, follow the instructions below.

To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request. Be sure to include your first and last name and account email address in the "message" box.

If you would like your name and address removed from Nike's direct mailing list or if you would like to update your mailing information, you can email us a request. Be sure to include your first and last name and mailing address in the "message" box.

Please note, if you have unsubscribed from any Nike communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.

Children's Privacy
We do not knowingly collect personal information from children under 13.

Policy Changes
We may change our privacy policy from time to time. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy was last modified on July 1, 2009.

Questions, Feedback or Concerns
We welcome your questions, comments, and concerns about privacy. Please contact us via the ‘contact us’ link on the website or by calling the Nike Contact Centre on 1300 440 134.

Terms and Conditions
Please also visit our Terms and Conditions section that explains other terms governing the use of our website.



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